Live Examples of Chatbots For a Luxury Auto Dealership 

Luxury Auto Dealership

The bot has been pointed to a Luxury and Exotic Auto Dealership in Ohio.  

We have trained this agent by crawling the Dealership's website and asking it to act as an Intelligent Sales Assistant. 

Smarterbot can ask you questions about the type of car you are looking for, assist you with your trade, and help you set an appointment to come see the car in person.

Play with it and see for yourself.  And keep in mind, this is a demo bot, and has not been customized or dialed in, we are just showcasing it's basic abilities.  

Pricing

Here are 50 questions potential car buyers might ask a car dealership via web chat or a web form submission, categorized by topic:


The Smarterbot demo above has not been specifically trained to answer these questions, so some questions and answers may be challenging or it.  In a live system, you can provide answers to as many specific questions as you would like to in advance to make sure answers are accurate and relevant.  

🚗 Vehicle Availability & Inventory

  1. Do you have [specific make & model] in stock?
  2. What colors are available for [specific car model]?
  3. Can you check if [specific trim level] is available?
  4. Do you have any certified pre-owned (CPO) vehicles for [specific make/model]?
  5. Are you expecting more inventory of [specific vehicle] soon?
  6. Can you reserve a vehicle before visiting the dealership?
  7. Do you have any fully electric or hybrid vehicles in stock?
  8. Do you have any manual transmission cars available?
  9. What SUVs/trucks do you have with third-row seating?
  10. Can I pre-order a vehicle that isn’t in stock?

💰 Pricing, Financing & Trade-Ins

  1. What is the price of [specific vehicle]?
  2. Do you offer any discounts, rebates, or incentives on this model?
  3. What is the out-the-door price, including taxes and fees?
  4. Can I negotiate the price online before coming in?
  5. Do you match prices from other dealerships?
  6. What are the current financing rates for good credit?
  7. Do you offer financing for people with bad credit or no credit?
  8. What will my monthly payment be if I put $X down?
  9. Can I apply for financing online before coming in?
  10. Do you offer zero down payment financing?
  11. Can I trade in my current car? How does the process work?
  12. How much is my trade-in worth? Can I get an online estimate?
  13. Do you accept lease trade-ins?
  14. Do you buy cars even if I’m not purchasing a new one?
  15. Can I get pre-approved for financing online?

📜 Lease & Purchase Options

  1. Do you offer lease options for [specific model]?
  2. What are the current lease specials or promotions?
  3. How much is the down payment on a lease?
  4. What is the mileage limit on a lease?
  5. Can I lease a car with bad credit?
  6. Do you have lease-to-own programs?
  7. Can I buy out my current lease early?
  8. Do you offer extended warranties or service plans?
  9. Can I return my lease early, and what are the penalties?
  10. Is leasing or financing better for me?

🔍 Vehicle Features & Specifications

  1. Does this car have Apple CarPlay / Android Auto?
  2. What is the fuel efficiency (MPG) of this model?
  3. Does this model come with AWD or 4WD?
  4. What are the safety ratings of this car?
  5. Can I get a full list of standard and optional features?
  6. What are the towing capacities for your trucks/SUVs?
  7. Does this car have heated and ventilated seats?
  8. Do you have a model with a sunroof or panoramic roof?
  9. Does this vehicle have a third row?
  10. What are the major differences between the base model and higher trims?

🛠️ Test Drives & Service

  1. Can I schedule a test drive online?
  2. Do you offer home delivery or at-home test drives?
  3. Can I bring my own mechanic to inspect a used car before I buy?
  4. Do you offer any maintenance plans or free oil changes?
  5. What are the service hours and can I schedule service online?

💡 How to Use This List

  • Use these questions to pre-program automated responses for fast replies.