GoHighLevel Chat Integration

GoHighLevel Chat Message Webhook Integration with chat.smarterbot.ai

1. Open GoHighLevel website​ #

Open GoHighLevel website in your browser and login with your account credentials,

2. Create Workflow​ #

On Workflows page, click “Create Workflow” button, then choose “Start from Scratch” option

3. Add New Trigger​ #

On the new workflow window, click “Add New Trigger”, find “Inbound Webhook” event from Events list

4. “Inbound Webhook”​ #

Click “Inbound Webhook” and from Url section and copy Url showing as below screenshot

5. “Webhooks API”​ #

Open chat.smarterbot.ai website in another browser tab, login your account and select “Workspace” section, On left Workspace Management panel, click “Webhooks API” button, find “Chat Message Webhook” showing as below screenshot

6. Paste​ #

Paste Url that copied from GoHighLevel to chat.smarterbot.ai “Webhook URL” textbox in “Chat Message Webhook” section

7. Verify Webhook​ #

click “Verify Webhook Success” button, it will display “URL verification successful!” text, then click “Save” button

8. Fetch Sample Requests​ #

Go back to GoHighLevel website, click “Fetch Sample Requests” button to get chat.smarterbot.ai lead information

9. Save Trigger​ #

It might take couple of seconds to fetch leads information from chat.smarterbot.ai, choose any lead from Mapping reference, the details of lead will show up in below section, then click “Save Trigger”

10. Create Contact​ #

Click “+” on the workflow builder to add an action, choose “Create Contact”
Click “Add field” button, choose Fields “Email”, and click the little icon, in the popupwindow, choose {{inboundWebhookRequest.Email}}

11. Send Email​ #

Click “+” on the workflow builder panel to add an action, Find “Send Email” action and click “Send Email”

In the Send Email window, Put any text on “Subject” textbox

• In “Message” section, click “Custom Values” Button showing below, a window is popped up, choose “Inbound Webhook Trigger”

• On the next window, select “Content”

• Add your email as “Test Emails”, click “Send Test Mail”, you should get a test email.
• Click “Save Action”

12. Save​ #

Click “Save” Button on the top right corner to finish the workflow setup